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Testimonials What Our Customers Say About us
Boppins Dopplins
2 years ago
From Kelli McCain:
Blake was amazing! He was very thorough and did an amazing job explaining where the problems were along with my options to repair. He answered all of my questions and was so very personable.
He also took the time to look over some future projects related to plumbing that we have been considering and gave me multiple options of how the work could be done. He also gave some great suggestions of other things we could consider for the future.
At no point did I feel pressured nor did I feel like he was trying to upsell me. I felt that he was genuinely giving me information outside of my realm of knowledge so that I would be aware of future issues that may arise. He was so helpful and I truly appreciated his approach, kindness, patience, personality, and honesty. I would recommend this company to anyone without hesitation!
Blake was amazing! He was very thorough and did an amazing job explaining where the problems were along with my options to repair. He answered all of my questions and was so very personable.
He also took the time to look over some future projects related to plumbing that we have been considering and gave me multiple options of how the work could be done. He also gave some great suggestions of other things we could consider for the future.
At no point did I feel pressured nor did I feel like he was trying to upsell me. I felt that he was genuinely giving me information outside of my realm of knowledge so that I would be aware of future issues that may arise. He was so helpful and I truly appreciated his approach, kindness, patience, personality, and honesty. I would recommend this company to anyone without hesitation!
Mary Bex
2 years ago
New customer. Matt and John was professional and courteous awesome install for a new toilet, will use this company again for any of my plumbing needs😄
Christy Cope
2 years ago
Great service! Very efficient and informative. 100% recommend their service.
Stan Wallace
2 years ago
Fixed small leak in pipe connection. Quality of work was superior. Technician clearly explained what and why they were doing. Highly recommend Remedy Plumbing.
jan tyner
2 years ago
Remedy responded quickly to my call. My problem was found and fixed within hours. Courteous and professional service.
Jack Scheu
2 years ago
Remedy replaced a broken water main to my house. After my initial call to them, I received a call back with schedule details and the name of the plumber assigned. I then got notice from plumber (Matt) that he was on his way and I could track him. He ascertained the problem quickly and the work was set up for the following morning. Once again, received tracking notice he was on his way. Matt, and his associate Cole, performed the line replacement without having to dig up the front yard. The work was done quickly, efficiently, and professionally. Received follow-up call the next day to see if I was satisfied. I was very impressed by the attention to customer service. And kudos to Matt and Cole for a job well done..
Joan Clark
2 years ago
Response to my call for help replacing kitchen faucet was fast. Clyde arrived and completed the task without issue. He was respectful, efficient and friendly. Emails and quotes were received as promised. Thank you so much!
Teresa Johns
2 years ago
Remedy tech Chris just left after replacing our hot water heater. He was excellent, from start to finish! He came out the same day we called, sat down with us and clearly explained the whole process, and then was able to complete the job all in the same day. I highly recommend Remedy Plumbing to everyone!
ashley Bridgman
2 years ago
I am so grateful that we found Remedy plumbing. We have used another local plumbing/AC Company and although they did good work, they were always overpriced. Remedy has Terrific response time, great communication and reliable service. Our plumber was Chris, and he was extremely professional and friendly. He was able to complete the job successfully, quickly and add an extremely reasonable price. We loved the fact that there was very upfront pricing. We knew how much the job was going to cost, and if a particular thing had gone wrong what that would have cost. My husband and I looked at each other and assumed that it was going to be the higher priced option, but he was able to fix it at the lower quote. That was extremely important in my review of them. It’s a matter of trust. We are definitely going to use Remedy for all of our future plumbing needs And recommend them to any of our friends who need work done.
Kimberly Thomas
3 years ago
Matt the plumber from Remedy Plumber was great to work with! He was very professional, knowledgeable, and left my home spotless from his work. The work plan and project estimate were completed as agreed. He installed a new toilet, garbage disposal, and kitchen faucet for us. I highly recommend using Remedy Plumbing for home repairs.
Kristen Landry
3 years ago
Chris was so professional and went above and beyond helping us with our water emergency. I couldn't recommend their knowledge and customer service more!
Kizzy Faust
3 years ago
JEFF DID A GREAT JOB TODAY AT WAYFAIR AND FIX THE PROBLEM FULLY AND QUICKLY THANKS FOR YOUR SERVICE
Mary Jane Hunt Holloway
3 years ago
Jeff Stevens rebuilt a tub faucet that was leaking and also installed a new toilet for me. I was very pleased with Jeff's expertise. Not only does he have an abundance of plumbing knowledge, but he is also very friendly and personable.
I like that I have options explained (e.g., fix the toilet or replace it) and am given charges for the various options ahead of time by Mike, the service manager.
I like that I have options explained (e.g., fix the toilet or replace it) and am given charges for the various options ahead of time by Mike, the service manager.
Kate W. Wilson
3 years ago
Remedy installed our tankless water heater quickly and professionally. They were happy to listen to me and my requests about the location of the line, even when it made the job more difficult for them. I highly recommend Remedy!
Monika
3 years ago
Jeff came out same day to resolve an issue with water coming through the floor. He took the time to find the source of the leak and resolve the matter while keeping me updated throughout. His customer service is stellar and it's the primary reason why I will continue to use Remedy plumbing.
Melody Willis
3 years ago
Jeff Stevens recently saved the day with his prompt and professional handling of an emergency plumbing situation in my home. His thorough assessment and clear explanations immediately put me at ease. Jeff's respect and kindness throughout the process were evident, and he worked tirelessly, even late into the night, to ensure the job was completed to perfection. I felt safe and well taken care of in his capable hands. Jeff is not just a plumber; he's a reliable, dedicated professional who prioritizes customer satisfaction. I highly recommend his services for anyone in need of plumbing assistance
Gary E
3 years ago
Matt did our work today. Very knowledgeable and personable. Answered all my questions.
Did things the right way and corrected a couple things that could use improvement. Replaced water heater, replaced outside hose faucets and installed a whole hose shut off valve. Remedy was easy to work with and very responsive. All at a reasonable price. Would recommend to anyone.
Did things the right way and corrected a couple things that could use improvement. Replaced water heater, replaced outside hose faucets and installed a whole hose shut off valve. Remedy was easy to work with and very responsive. All at a reasonable price. Would recommend to anyone.
Kelly Brooks
3 years ago
I would totally recommend Remedy Plumbing. Our technician was Angelo Rodriguez and he was great. I liked the way they did things where he came and gave three written estimates and I confirmed which one I wanted on the phone with the supervisor and then he had come prepared to do the work same day. He was polite and professional and did great work.
torea martin
3 years ago
The plumber name Eric came out and installed a hot water heater. He was on time and very knowledgeable about his work. I just wanted to thank this company for all their help and thank you Eric for being a very valuable plumber. I definitely will be recommending this company to my family and friends.😊
